Frequently Asked Questions

Q. How much will self storage cost?

Store from as little as £45.00 per month fully inclusive. This works out at only just over £10 per week.

Q. Will my possessions be safe?

You hold the only key and have exclusive access to your Unit. STORE-IT (Wales) Ltd has total building security, including 24 hour monitored alarms and CCTV. The building is surrounded by Security Perimeter Fencing

Q. What can I store?

You can store almost anything as long as its not perishable, flammable or illegal.

Q. When can I access my unit?

Opening hours are Mon to Sat From 8.00AM , Sunday 10 am - 2 pm. You can come and go as you please, visit as many times as you like within opening hours.

Q. Can I give authority for other people to access the unit?

Others can access your unit with your permission having informed us in writing first.

Q. Do I need to insure my possessions?

Included in the cost of your unit is insurance for your goods. This insurance covers all normal risks associated with the building (flood, fire & theft etc.), and any assistance that we give in handling your goods. All units are insured for up to £1,000. Any additional insurances can be sorted on arrival. Not insured with us is your OWN handling of your own goods in transit to the unit. To see our Insurance policy click here.

Q. Can I change unit size?

You can move to a larger or smaller unit at any time to suit your needs.

Q. What is the minimum hire period?

You can stay as long as you like. Minimum hire period is 1 calendar month.

Q. What are the payment terms?

Payment terms are: 1 payment on the day you take storage unit, based on your term. i.e. 1 week payment based on weeks term or 1 month payment of monthly term hire. We will then debit your card (with your prior authorisation) on that same date each week/month, until you are no longer in your unit. Standing orders from your bank can be set up to do this also, instead of debit/credit cards. A copy of the invoice for your records can be sent to you if required.